Returns are only accepted in case of manufacturing defect in the product. You have a period of seven working days from the date of delivery of the order to return (according to Art.44 of Law 7/1996 of January 15 of the Retail Trade amended by Law 47/2002 of 19 from December).
Returns of used goods will not be accepted.

To support the return, the product and its packaging must be in perfect condition and keep all accessories and labeling of origin. The item to return must be properly packaged for return. Once we receive the defective product, they will send another.

In this case the change for the same item or reference, in the absence of stocks you can choose another item of the same amount shall always be effected.

Breakage or poor condition as a result of transport, has 24 hours to process the claim. No claims will be accepted this time. (Broken or in poor condition before making the product change is required).

Before making a return, the customer must contact NKS - Nika Stone through e-mail or phone listed below.

Where we will indicate how a refund. Any returns that have not been previously reported will be made.

NKS By Nika Stone
PHONE: +34 606305425
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